Our SMS (short message service) service allows businesses to be able to contact their customers directly through text messages, this can be used for a range of purposes such as; thank you messages, payment and bill reminders, order and delivery information, and marketing updates.
Our SMS service is integrated into Salesforce, making managing your texts simple:
1) Create a text template with the message desired.
2) It can be automatically populated with the individual customer’s information.
3) Messages can also be automated to send at certain times, or sent if triggered by payment or activity.
• Customers can see updates immediately.
• Texts are short and to the point.
• Texts are more likely to be read than other forms of written contact.
• Can enable you to build a strong customer base.